Expectations
- 4-6+ years experience as a Community Manager (consistent with Senior level), ideally in gaming (mobile gaming a strong plus)
- Native or fluent Thai speaker
- Fluent English (C1-C2)
- Experience using, managing, and editing Discord servers
- Experience managing or training volunteer/admin teams
- Familiarity with data-driven community operations
- Availability for GMT+7 working hours for community-facing work
- Understanding of mobile RP/social RP gaming culture
- Excellent communication skills
- Demonstrated experience explaining decisions to communities and resolving conflicts professionally
- Experience with Role Play (RP) projects specifically
- Experience with content creator programs or influencer partnerships
- Experience launching a new community/region from scratch
- Familiarity with OneState or similar mobile RP/GTA-style games
- Experience with player research and structured feedback collection
- Other SEA language proficiency
- Build and structure the gaming community for the TH region
- Build, lead, and guide the StateAssist admin team / in-game volunteer team for the region (hire, onboard, train, coach)
- Manage the regional Discord community (growth, engagement, moderation)
- Moderate both in-game and external community platforms
- Enhance communication between the gaming community and project creators by serving as the bridge between TH players and internal teams
- Collect and organize player feedback for developers, surfacing actionable insights from the community
- Create clear, engaging gameplay guides and tutorials for the TH region (translations or original TH-adapted content)
- Organize lively community events
- Manage Content Creator Program in the TH region
- Handle App Store and Play Store reviews for the TH region
- Deliver structured monthly reports on regional community health
- Coordinate with cross-functional teams
Benefits
Our project is actively growing, as well as the team that creates it. We invest in the growth of each specialist and regularly review salaries based on performance. Moreover, we have a promotion system that allows specialists to showcase their talents in more responsible positions.
We have flexible hours with the option of taking days off.
We offer sick days without salary loss, assistance in difficult life situations, no bureaucratic nightmares and processes for the sake of processes.
We carefully review every application and will definitely reach out if your profile matches the role’s requirements. If you do not receive a response within 14 calendar days, it means we are not moving forward with your application at this stage. We’d be happy to reconnect in the future — please keep an eye on our openings.
Employment process
You apply for an open role via our careers portal. We carefully review your CV and any additional materials you provide.
If your experience matches our needs, we’ll invite you for an initial conversation with a recruiter. It’s a chance to get to know each other, talk about your motivation and expectations, and share more about the role and company.
You may be asked to take part in one or more technical interviews with the team. In some cases, we might also send you a test assignment to better understand your practical skills.
A closing conversation with a hiring manager or team lead. We’ll discuss the outcomes of the previous stages, cover any remaining questions, and align on expectations.
If everything goes well — we’ll extend a job offer. Once the details are confirmed, we’ll guide you through the onboarding process and welcome you to the team.