Expectations
- 4-6+ years experience as a Community Manager (consistent with Senior level), ideally in gaming (mobile gaming a strong plus)
- Native or fluent Indonesian speaker
- Fluent English (C1-C2)
- Experience using, managing, and editing Discord servers
- Experience managing or training volunteer/admin teams
- Familiarity with data-driven community operations
- Availability for UTC+7 working hours for community-facing work
- Understanding of mobile RP/social RP gaming culture
- Excellent communication skills
- Demonstrated experience explaining decisions to communities and resolving conflicts professionally
- Deep understanding of the Indonesian gaming audience, local culture, and communication preferences.
- Experience with Role Play (RP) projects specifically
- Experience with content creator programs or influencer partnerships
- Experience launching a new community/region from scratch
- Familiarity with OneState or similar mobile RP/GTA-style games
- Experience with player research and structured feedback collection
- Other SEA language proficiency
- Develop and scale the OneState community in Indonesia, ensuring high levels of player engagement, retention, and satisfaction.
- Build, train, and manage the regional volunteer team.
- Own the growth and day-to-day operations of the regional Discord community while fostering a healthy and positive community environment.
- Oversee moderation across in-game and external community platforms, ensuring compliance with community guidelines and delivering an excellent player experience.
- Act as the primary advocate for the Indonesian community within the company, building effective communication between players and internal teams.
- Collect, analyze, and structure player feedback, providing actionable insights and recommendations to the Product team.
- Create, adapt, and localize educational content, guides, and tutorials tailored to the needs of the Indonesian player base.
- Plan and execute local community events, contests, and engagement initiatives.
- Develop and manage the regional content creator program.
- Monitor and respond to user reviews on the App Store and Google Play.
- Track key community metrics and prepare regular reports on regional performance, major achievements, risks, and growth opportunities.
- Collaborate closely with cross-functional teams to achieve business objectives.
Benefits
Our project is actively growing, as well as the team that creates it. We invest in the growth of each specialist and regularly review salaries based on performance. Moreover, we have a promotion system that allows specialists to showcase their talents in more responsible positions.
We have flexible hours with the option of taking days off.
We offer sick days without salary loss, assistance in difficult life situations, no bureaucratic nightmares and processes for the sake of processes.
We carefully review every application and will definitely reach out if your profile matches the role’s requirements. If you do not receive a response within 14 calendar days, it means we are not moving forward with your application at this stage. We’d be happy to reconnect in the future — please keep an eye on our openings.
Employment process
You apply for an open role via our careers portal. We carefully review your CV and any additional materials you provide.
If your experience matches our needs, we’ll invite you for an initial conversation with a recruiter. It’s a chance to get to know each other, talk about your motivation and expectations, and share more about the role and company.
You may be asked to take part in one or more technical interviews with the team. In some cases, we might also send you a test assignment to better understand your practical skills.
A closing conversation with a hiring manager or team lead. We’ll discuss the outcomes of the previous stages, cover any remaining questions, and align on expectations.
If everything goes well — we’ll extend a job offer. Once the details are confirmed, we’ll guide you through the onboarding process and welcome you to the team.